Our goal is to provide a fair and transparent refund process while protecting both our customers and our business.
We believe a good refund policy should be simple, honest and protect both sides of the transaction. This page explains exactly when a refund is possible, how to request one, and what to expect from our team along the way.
Important Notice. Every refund request is reviewed individually. We always aim to provide the best possible solution, whether through replacement, reactivation, or refund when applicable.
Please read before requesting a refund. Digital subscription services are activated immediately after delivery. Once successfully delivered and activated, refunds may not be available except where required by applicable law or when the issue is caused by us.
